State Farm® Insurance Agent Monte King

"Be aware with this State Farm office they keep increasing your bill with out letting the customers know when ever when visiting to their office they said we have no idea you have to call Call customer service after I change my policy they said your remaining balance it will be credited for next month it looks like they stealing money from customers packets and I call customer service I talk to supervisor he said I’ll call you back they never called me ."

"Greatest insurance i have ever had. Saved me several times"

"I have never had such a pleasurable experience with an insurance agent. Tracey was efficient, courteous, knowledgeable, and overall a pleasure to work with."

"Lisa is great, she saved us $1300 a year switching to her company It is so easy to talk with her and she' always just a phone call away"

"State Farm has done a wonderful job with all our services! Lisa has been always amazingly helpful and supportive!"

"Great service always willing to assist in any of our needs"

"Have been a customer for many years now. Monte and his team are always quick to get back to you with the information you need."

"If you are looking for an insurance company that goes above and beyond to make sure you are satisfied as a client. This is the company you are looking for!! Mrs. Lisa at this office is the Best!! Please make sure you reach out to her for all of your insurance needs!! Thank you for all you have Done Mrs.Lisa!!"

"Great people and great service."

"I love my State Farm agent and his team!! Monte and Lisa are professional, easy to work with for my car and renters insurance. Anytime I have had a question or need to update my policies they have responded quickly and have been very helpful!!!"

"We have been with State Farm almost 50 years and in 4 states. We've always had good agents but are especially glad to be associated with Monte King and his staff. They have assisted multiple times when distracted drivers demolished our mailbox and brick work. Lisa T recently contacted us about our home alert system and followed through. We received a refund of some of the homeowner's policy premium. Thank you, Monte and Lisa, for your professional and caring attitudes!"

"I always get a fast response whether I email, call, or need a COI. It's so helpful for me, highly recommend!"

"Great customer service and the team at Monte King’s office has always been happy to help me with any adjustments that needed to be made with my 3 policies. State Farm even has the cheapest rates( trust me I’ve checked!) , which is extremely helpful during this on-going inflation. If you are near the Smyrna office, I highly recommend you give them a call or stop by there for them to assist with your insurance needs!"

"We love working with Monte and Lisa! They are honest and upfront with anything we ask. Lisa keeps us on track on payments and has always been on our side for the last 11 years! Any time there is an issue, Lisa and Monte are all over it and always get back to us very promptly! I have been with Statefarm for over 30 years, and these are the best agents I have ever worked with."

"I am a new customer for this agency but so far everything has been 5 stars or better. My wife and I had some issues with our previous insurance company that left us having to find someone new in a hurry. I called the office and Lisa was able to walk me through multiple quotes for both home and auto insurance. To take it a step further she also provided guidance on how to end the insurance I was having issues with. During a follow up call with Lisa, Monte took the time to hop on the call as well and introduce himself. I've had to follow up a few times and each time I've gotten a quick and helpful answer. Cannot recommend this agency enough. 5 stars is very well deserved."

"I enjoy working with Lisa and Monte; they've both been very helpful as i've needed help updating my policies"

"Great experience all around! Lisa was amazing answering all my questions and was very responsive. Pleasure to work it."

"I've had State Farm for my auto insurance for over 40 years, and I've been with Monte and Lisa for 17 of those years. This past year I changed my Homeowners insurance to State Farm. I put in a claim for wind damage to my roof and shutters. The claim wasn't being processed as quickly as it should, but Lisa was on top of it. She's like a pitbull that had it's bone taken away from it. I loved it. She was on the phone with claims constantly making sure it was settled as soon as possible. Monte was also on the phone making sure nothing was falling through the cracks. They take care of their customers and I can't imagine switching to another insurance agency."

"We have been extremely happy with this agency. We have had State Farm in the past, Everyone in the office has been so helpful to answer any questions that may arise. They are easy to get in touch with and have solutions readily available,"

"Lisa and Monte are great to work with. They both worked to understand my situation and were very upfront about everything. Also very responsive and thorough. Highly recommended."

"They are always very nice and helpful. My claim went very smooth and they did all the work. I recommend them."

"Lisa was great. I contact her for insurance on my fifth wheel I brought down from Michigan. She completely understood my needs and placed a policy for me on the RV."

"We have been with Monte and Lisa for many years. They have always been most helpful. We appreciate their assistance and professionalism."

"Monte and Lisa are awesome to work with on insurance claims. My husband and I have been with their office for 16 years and have been with State Farm even longer. We have had claims on totaled cars, a roof, and water damage from a burst pipe that required the hardwood to be replaced. Everything is so easy and smooth with them and things are resolved quickly. I would 100 percent recommend them to anyone."

""Excellent service and personalized customer attention. If you want someone expert in auto and home insurance, go see Lisa; she is the best.""