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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Star Jones

July 31, 2026

5  out of  5
rating by Star Jones
"I’ve had Monte King for agent over 25 years. He and the staff are great to work with! Highly recommend them! DW"
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Lorie Roach

July 29, 2026

5  out of  5
rating by Lorie Roach
"Lisa Taurisano was a life saver for me!
Everyone knows how divorce can get nasty and that's what happened to me, but Lisa was there and she's made the transition so simple! She's amazing!"
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Luis Vicente Oropeza

July 28, 2026

5  out of  5
rating by Luis Vicente Oropeza
"Excellent work very nice 100% recommended"
We responded:
"Thank you for your great review! We truly appreciate your support and that you’d recommend us. We’re glad you had a positive experience—please feel free to reach out anytime if we can help with anything else."
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James Dyer

July 28, 2026

5  out of  5
rating by James Dyer
"We are new customers my wife and I are senior citizens. We are looking for a company that can give us lowest cost in auto insurance and we found it. This is a great place to look if you want to reduce your cost in auto insurance."
We responded:
"Thank you so much for your kind review! We’re truly happy to hear that you and your wife found us while looking for lower auto insurance costs.

As new customers and senior citizens, we know how important it is to get the best value—so we’re glad we could help you reduce your premium. We appreciate your trust and look forward to assisting you in the future."
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Araceli Garcia

July 27, 2026

5  out of  5
rating by Araceli Garcia
"Very helpful professional sweet lady that help me so glad i call"
We responded:
"Thank you so much for your kind review! We’re glad you called and that Lisa was able to help. We truly appreciate you choosing our office."
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Gladys Vanzant

July 25, 2026

5  out of  5
rating by Gladys Vanzant
"AWESOME TEAM!!!! Go beyond the call of duty!!!"
We responded:
"Thank you so much for the amazing review! We’re glad our team could go above and beyond for you. We truly appreciate your support and kind words!"
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natasha taylor

July 23, 2026

5  out of  5
rating by natasha taylor
"Awesome insurance agency! Lisa & Monte are the best! I recommend them for any insurance needs."
We responded:
"Thank you so much for the great review! We truly appreciate your recommendation. Lisa and Monte are dedicated to helping clients with their insurance needs, and we’re glad you’ve had such a positive experience. Thanks again for trusting our agency!"
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Tina Gaisser

July 23, 2026

5  out of  5
rating by Tina Gaisser
"The people that work in this office are so caring and so helpful every time I’ve needed anything right now they have done it for me they come through thank you so much"
We responded:
"Thank you for your wonderful feedback. Our staff works hard to be caring and supportive, and we’re so happy we were able to come through for you. We appreciate you and thank you for trusting our office."
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trixie

July 22, 2026

5  out of  5
rating by trixie
"i have been with state farm for many years and this office and their staff are very friendly and efficient and very helpful..and will work with you any way they can..im glad i found this office.."
We responded:
"thank you for the kind words teresa... we are happy you are with us. :) "
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Paul Johnson

July 22, 2026

5  out of  5
rating by Paul Johnson
"Monty and Lisa are such friendly folks. They listen to you and always have the best values for home and auto insurance. I highly recommend them to anyone who needs insurance and is looking for the best coverage and prices."
We responded:
"Thank you so much for the wonderful 5-star review! We truly appreciate your kind words. Monte and Lisa are dedicated to listening to our clients and helping find the best coverage and value for home and auto insurance. We’re grateful for your recommendation and for trusting our agency!"
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Brad Williams

July 22, 2026

5  out of  5
rating by Brad Williams
"Best price we found for the amount of coverage. Very helpful and friendly staff."
We responded:
"Thank you so much for your kind review! We’re glad we were able to find the best price for the coverage you needed. Our team works hard to be helpful and friendly, and we really appreciate you choosing our agency."
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Presley Shackelford

July 3, 2026

5  out of  5
rating by Presley Shackelford
"They are always so responsive and supportive when I have needed assistance. Best staff!"
We responded:
"Thank you so much for your kind review! We truly appreciate your support, and we’re glad we’ve been able to be responsive and supportive whenever you need assistance. Our team is committed to helping you, and we’re thrilled you feel that way."
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Melanie Graham

June 26, 2026

5  out of  5
rating by Melanie Graham
"I needed help with life insurance and Tracey was quick to help and had my issue resolved in no time!"
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Chris Bradley

June 16, 2026

5  out of  5
rating by Chris Bradley
"Great customer service, easy to get what u need!!!"
We responded:
"Thank you Chris. —our team works hard to make the experience smooth. We’re happy we could help!"
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Lamont Tucker

June 15, 2026

5  out of  5
rating by Lamont Tucker
"Darren McFarland made this transition from another agency easy, painless and cheaper. He was easy to talk to. He pointed out ways I could save and also expand my coverage."
We responded:
"Hi Lamont, thanks for your feedback! We’re happy to hear that Darren made your transition easy and that you were able to save while expanding your coverage. We appreciate you choosing us. "
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Omar Hamed

June 10, 2026

5  out of  5
rating by Omar Hamed
"I've never met an agent as kind as as helpful as Lisa. If you are looking for an agent that treats you like you are more than a bottom line, then look no further. Its a great office with great people, who will take an interest in what you need not what corporate wants."
We responded:
"HI Omar :)
Thank you so much for your wonderful review! We’re thrilled to hear that Lisa made such a positive impression and that you felt genuinely cared for throughout the process. We truly believe you should be treated like a person—not just a number—and we’re grateful that our team and office made that difference for you."
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Ömer Gürbüz

June 9, 2026

5  out of  5
rating by Ömer Gürbüz
"Thank you, Lisa! You’re amazing. State Farm is lucky to have you"
We responded:
"Thank you so much for the kind words! We’re really glad to hear how much you appreciate Lisa—she truly is an asset to our team. We’ll be sure to share your message with her.

We’re grateful you’re a State Farm customer and we’re here for you anytime you need us."
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T MO

June 9, 2026

5  out of  5
rating by T MO
"I want to give a sincere thank you to State Farm, Monte and team, and especially Lisa, for being reliable, helpful, and consistent throughout the years.

For 23 years, they have been there whenever I needed them — not just for routine insurance matters, but especially when life happened. That kind of dependability means a lot. Lisa T. has always been helpful, professional, and easy to work with, and I truly appreciate the care and support she has provided over the years.

It’s rare to find a team that stays consistent for that long, and I’m grateful for their service."
We responded:
"Thank you so much for taking the time to share your experience and for the kind words. We truly appreciate your trust in State Farm—and in Monte and our entire team—over the past 23 years.

We’re especially grateful to hear how reliable and consistent you’ve felt, particularly with Lisa T. Life can be unpredictable, and it means a lot to know we’ve been there when you needed us most.

Your support is sincerely appreciated. Thank you again!"
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Chris Tanksley

June 9, 2026

5  out of  5
rating by Chris Tanksley
"I recently switched to State Farm and now have my Homeowners and 2 Vehicles insured. On Friday I purchased a car online and needed to get covered so they could deliver my car. Lisa answered the phone on the first ring and was so friendly and helpful. I got what I needed in a flash and hung up feeling very valued as a customer. I normally will only do things online, dont really enjoy interacting with typical customer service situations. I look forward to speaking with Lisa and Monte however and will always call them when I need them."
We responded:
"Thank you so much for your review! We’re thrilled you chose State Farm and that Lisa was able to help you get your new car insured quickly and smoothly. Your kind words about feeling valued mean a lot. We are happy to help. :) "
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david clark

June 5, 2026

5  out of  5
rating by david clark
"Always a pleasure doing business with Lisa at the Monte King office in Smyrna Tn. Thanks for having our back for more than 30 years. David. Murfreesboro Tn."
We responded:
"Hi David—thank you so much for your kind review! It’s always a pleasure working with you, and we truly appreciate your loyalty over the past 30+ years. We’ll be here for you anytime you need us."
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Tiffany Kandy Redd Rucker

June 5, 2026

5  out of  5
rating by Tiffany Kandy Redd Rucker
"This crew of people is beyond amazing!!! Especially Ms. Lisa!!! When I say I’ve been with state farm since I purchased my very first car back in 2013. I did try calling myself trying a different company 🥴 why did I do that!!!??? It didn’t last long I came right back home!!!! 😂 Ms. Lisa got me right on together do you hear me! She’s truly A blessing. Any questions I’ve had she’s always answered even with me at one time needed extended help she went above and beyond to make sure I was taken care of. I could not have asked for a better company to make sure that I’m safe from my cars to my home. To life insurance! These people are the best and I’m grateful for them ."
We responded:
"Thank you for the kind words! We’re so grateful you chose State Farm again, and we’re thrilled to hear we took great care of you. Your trust means everything to us, and we’ll always be here to help with whatever you need. 😊"
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Jen Fribourg

June 4, 2026

5  out of  5
rating by Jen Fribourg
"I have been using Monte King Insurance since around 2002-ish. When I moved away from Smyrna (but still in TN), I retained him as my agent. The whole team has always been fabulous. I know Lisa and Tracey have my back! I have had claims over the years and every claim was handled exceptionally smoothly. Now I use them for my business as well (and have since opening around 9 years ago). This is the best office!!"
We responded:
"Thank you for the amazing review, Jen! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Leigh Tate

May 29, 2026

5  out of  5
rating by Leigh Tate
"Lisa Taurisano is a Rock Star. 100% all over it when it comes to service and knowledge
Car + renters is what I navigate and her expertise is spot on for guiding me and keeping all things insurance related in check. Very happy with this branch and her support"
We responded:
"thank you so much leigh ann for the kind words and review. we are always here and happy to help. thanks for being part of monte king state farm :) "
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Sarah O'Kelley

May 27, 2026

5  out of  5
rating by Sarah O'Kelley
"Everyone I’ve spoken to has been knowledgeable and so kind, but an extra big shout out to Lisa Taurisano for always going above and beyond for me. Any time I’ve had a question or needed something done, she replies often within minutes, with all the info I need. She makes the process so easy. I know I’m in the best hands with her!! I’ve been a customer for 7 years and can’t imagine going anywhere else."
We responded:
"Sarah! thank you so much for the review and the kind words... i'm here always if you need anything. happy to help :) "
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Harold Ferrell

May 27, 2026

5  out of  5
rating by Harold Ferrell
"The service I received today at Monte King State Farm was excellent. They answered all of my questions, and helped me with everything I needed quickly and efficiently.

A special thanks to Lisa and Monty."
We responded:
"Thank you Mr Ferrell, we are happy to assist :) "